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Marks & Spencer

Project Info

Client Marks & Spencer
Skills Teams

Project Description

As Marks & Spencer open a new store, they need to build a strong leadership team, able to create a high performance service culture from day one. Nine months prior, we would begin work with the senior team, creating alignment and clarity around values and behaviour, cascading this more widely as the staff team grew.

These sessions have involved actors, theatre venues, Shakespeare and even Salsa classes!