privacy policy 2018-06-27T10:01:08+00:00

gdpr: data privacy notice
for clients and suppliers

Summary of Data Privacy Notice

People Create Limited is committed to protecting and respecting your privacy. We take the security of our clients’ personal information seriously and our policies and operations comply with all relevant privacy and data protection laws.

We will not use any personal information for any unauthorised purpose and will keep all personal information secure. We will not share your personal information with third parties unless this is required to allow us to provide the services that are a necessary element of our contract and only where all parties comply with the relevant data protection and privacy laws.


We, People Create Limited, are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Definitions

Data controller – A controller determines the purposes and means of processing personal data.

Data processor – A processor is responsible for processing personal data on behalf of a controller.

Data subject Natural person

Categories of data: Personal data and special categories of personal data

Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

People Create Limited is the data processor. This means People Create Limited is responsible for processing personal data on behalf of a data controller.

People Create Limited registered address and contact details are:

Queensgate House, 23 North Park Road, Harrogate, North Yorkshire, HG1 5PD | [email protected]

For all data matters contact People Create using the contact details listed above.

3. The purpose(s) of processing your personal data

We use your personal data for the following purposes:

  • To facilitate communication with clients when entering into and carrying out a contract
  • To inform, but not limited to, coaching sessions, team meetings and workshops

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

Personal data:

  • Contact details (details can include, name, job title, work email address, work address, mobile phone number and work phone number)
  • Psychometric reports
  • Notes on coaching sessions (typed or handwritten)

We will either obtain contact details directly from a data subject or from a line manager, head of department or another person managing the contract within the organisation (see point 8).

5. What is our legal basis for processing your personal data?

a) Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

☐ Consent of the data subject

   Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract  (See 3i & 3ii)
  • Coaching sessions
  • WorkshopsTeam
  • meetings
☐ Processing necessary for compliance with a legal obligation N/A
☐ Processing necessary to protect the vital interests of a data subject or another person N/A
☐ Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller N/A
Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
  • Where the processing is part of a contract with an organisation that includes, but not limited to, coaching and corresponding recording of such sessions (handwritten or typed notes) or where psychometric reports for the basis of the work to be undertaken. 


b) Special categories of personal data (article 9 of GDPR)


6. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with People Create Limited unless consent has been obtained to share with other parties.

7. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary, see list below for the period of time and reason for retaining personal data.

Purpose Period of time
  • Contact information to facilitate communication with clients
This will be kept for as long as the working relationship exists
  • Psychometric reports to inform coaching sessions and team meetings
These are not kept for 18 months after the completion of a contract in case a client returns for further coaching
  • Notes to inform coaching sessions
All notes (handwritten or typed) are kept for 18 months after the completion of a contract in case a client returns for further coaching

8. Providing us with your personal data

We require your personal data as it is necessary to enter and carry out a contract.

9. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing the data
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
  • All requests have a month in which to be carried out.

10. Transfer of Data Abroad

We do not transfer ANY personal data

11. Automated Decision Making

We use Firo-B, Myers Briggs Type Indicator and Hogan psychometric tools to inform coaching sessions and team meetings. Individual data subjects complete the questionnaire independently and voluntarily. The psychometric testing company will use this data to generate a report. This report will only be shared with the individual who completed the questionnaire, in complete confidence.   People Create Limited will keep psychometric reports for 18 months, so that the data subject may request a copy.

Firo-B,  Myers Briggs Foundation and Hogan may store your data on their secure servers unless you request the deletion of your records, please refer to their Privacy Statements for further guidance.   (Firo-B and Myers Briggs Foundation) (Hogan Assessments)

12. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

14. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

15. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact People Create Limited on [email protected].

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.